Complimentary 2-Day Insured Shipping—Always.

We offer free, insured 2-day shipping on all U.S. domestic orders. All shipments will require a signature and values over $2,000 will require adult signature. Due to the value of the package, a signature cannot be waived.

If your piece is in stock, it ships within 1–2 business days.

For made-to-order styles, the current lead time is 3–6 weeks.(Estimated timelines are listed on each product page.)

All shipments come from Dallas, TX so NO additional duty will be incurred for any US orders. For international orders, duty will be paid to the shipper by the buyer.

For international shipping inquiries, contact us at customer@settejewelry.com.

For orders shipping outside the U.S., listed prices and shipping fees do not include Import Duties, VAT, tariffs, brokerage, or other fees that may be charged by your country. These additional costs are the responsibility of the recipient.

The recipient is considered the importer of record and must comply with all regulations of the destination country. SETTE is not responsible for government-imposed fees or for delays related to Customs clearance.

If an order is refused due to these costs, any fees incurred to return the package will be deducted from the purchaser’s refund.

Unworn merchandise is eligible for return or exchange within 14 days of delivery. Returned items must be in new condition, unworn, unaltered, and sent back with all original packaging, including jewelry boxes, pouches, and certificates. Refunds are issued to the original form of payment after inspection and approval. Please allow 7–10 business days for processing.

For U.S. returns, a flat $35 will be deducted to cover insured shipping and handling. Returns must use the prepaid label provided by SETTE. If you return items in more than one shipment, the $35 fee applies per label. Original shipping fees, rush shipping, and taxes are non-refundable.

Exclusions

• Custom Orders – Final sale.
• Sale Items – Final sale.
• International Orders – Final sale. We cannot accept returns, exchanges, or resizes for international shipments.
• Earrings – For hygiene reasons, pierced earrings are final sale.
• Gift Cards – Final sale. Not eligible for return or cash redemption.

If your item was received as a gift, it may be exchanged for store credit only. Refunds can only be issued to the original payment method used at checkout. If an order is refused due to government-required costs, any fees incurred to return the package will be deducted from the purchaser’s refund. For assistance, contact customer@settejewelry.com

Only the Good Stuff. Always.

• We only work with solid gold—either 18K or 14K—never plated or filled.
  
• Our sterling silver is 92.5% pure, conflict-free, and made to last.
  Every SETTE piece is built with the kind of craftsmanship you can feel.
• Our lab-grown diamonds? All colorless, VS2+ clarity or better. Ethically grown, hand cut, hand-set, and chosen for brilliance, not just carat weight.

No shortcuts. No compromises. Just bold design and materials worth wearing.

We offer one complimentary resize on 18K gold rings within 30 days of delivery. Please note that custom orders and international purchases are final sale and not eligible for resizing.

Need help with sizing? Request a free ring sizer by emailing customer@settejewelry.com.

Don’t see your size? We may be able to offer quarter sizes or custom adjustments — just ask.

Want to engrave a message? Email us right after purchasing.

Have something one of a kind in mind? Book a virtual appointment with our design team.

More questions? Visit our FAQ for all things rings.